You have the right to request an appeal if your Energy Assistance Program (EAP) application is not acted upon in a timely manner once it has been received by the Local Service Provider (LSP) administering EAP in your area. Please do not appeal directly to IHCDA prior to appealing to your Local Service Provider. If you need assistance with this procedure, please email IHCDA at or call 31. IHCDA’s Community Programs Manager - EAP will review your appeal and issue a response in writing within fourteen (14) calendar days of receipt. This request must be made within thirty (30) days of receipt of the LSP’s appeal determination. You can work with your Local Service Provider to have them submit the appeal for you or you can submit it directly to IHCDA. If you are not satisfied with the Local Service Provider’s determination, you may request formal review by the Indiana Housing and Community Development Authority (IHCDA). The Local Service Agency will review your appeal and send you a written response within fourteen (14) calendar days. You must send your appeal to the Local Service Provider within thirty (30) days of receipt of the denial. If you feel you have been wrongly denied, or that your benefit amount was calculated incorrectly you may file an appeal.
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